IndiGo Ranks 103rd in AirHelp 2024 Report: Airline Disputes Findings
| Aspect | Details |
|---|---|
| IndiGo's Ranking | Ranked 103rd out of 109 airlines in the 2024 AirHelp Score report. |
| IndiGo's Dispute | Challenges report's credibility, citing concerns over methodology and sample size from India. |
| IndiGo's DGCA Ranking | Maintains high rankings in punctuality and low customer complaints as per DGCA data. |
| IndiGo's Market Share | Holds 61.3% market share in India with over 7.25 crore passengers in 2024. |
| Air India's Ranking | Ranked 61st in the 2024 AirHelp report. |
| Top Airlines (2024) | 1st: Brussels Airlines, 2nd: Qatar Airways, 3rd: United Airlines. |
| Worst Airlines (2024) | 109th: Tunisair; Other bottom performers: Ryanair (101st), Aer Lingus (102nd). |
| AirHelp Report Factors | Based on customer claims, on-time performance, food quality, seating comfort, and crew service. |
| AirAsia's Ranking | Ranked 94th in the 2024 AirHelp report. |