LIC's 'One Man Office' Initiative: Transforming Insurance Services with Digital Tools
| Aspect | Details |
|---|---|
| Initiative Name | 'One Man Office' (OMO) |
| Launch Date | February 17, 2025 |
| Objective | Enhance agent efficiency, reduce reliance on physical offices, and improve customer service. |
| Key Features | Digital policy management, premium payments, loan requests, claim processing, and customer tools. |
| Integration | Connected with LIC's ANANDA platform for seamless policy management and digital transactions. |
| ANANDA Performance | Facilitated 1.15 million policy sales in FY 2023-24, a 42.84% increase from the previous year. |
| Strategic Vision | Supports LIC's 'Insurance for All by 2047' initiative and modernization goals. |